Contact Rea Vaya’s call centre on 0860 562 874. The intermodal hub at park station links Rea Vaya, Metro rail and Gautrain services. If you would like a copy of your itemised account, you can either contact us at 1300 008 292 or access your account online. The intermodal hub at park station links Rea Vaya, Metro rail and Gautrain services. Check the validator display to view your remaining balance . Rea Vaya stations have access gates with validators. WiFi equipped vending machines to provide free internet to SA rural... Cape Town buses to start going green by 2017, Outa: Etolls exemption for disabled meaningless, Cape Town to launch high-tech system to track MyCiTi busses. Preparation was required since we were dealing commuters who had questions and suggestions. Rea Vaya which means “we are going”, offers fast, safe and affordable public transport on a network of bus routes across Johannesburg. Get ready for A Re Yeng and buy your ticket or Connector card. You can check your balance, obtain a statement of recent transactions or change the myconnect PIN at MyCiTi station kiosks and any Absa ATM. Register to get notified by SMS when your card is used. Balance of Power; ... medical staff check on a patient in intensive care on Nov. 8. Sign in Register Blog. Even when everything is pricey…we are committed to providing Joburg commuters with affordable, accessible, safe and convenient public transport. If you do not have that it … The Rea Vaya Phase 1C (a) is a new route that will connect Phase 1A and 1B from the Joburg CBD to Alexandra and Sandton. How does A Re Yeng operate? National Department of Transport (NDoT) cards, such as Areyeng Card, Rea Vaya and My CiTi PayPasses; Register Your Gautrain Card or Contactless bank card. The total cost of the journey travelled will be deducted when fare corrections are processed. Hypertext is one of South Africa’s leading technology news and reviews sites, catering for consumers, small and medium businesses and the technology channel. The City of Joburg introduced a new ticket purchasing and points system for Rea Vaya bus commuters that kicked in on Sunday. Previously, when loading your Rea Vaya card, you’d load a certain amount of cash fare onto it, depending on the routes you use. Now, instead of cash fare, you can load points (each point is equal to R1). The moment you know your key player, you will be in good hands. If you do not have that it would be a great facility to have. Permissions beyond the scope of this license may be available at Hypertext. If you would like a copy of your itemised account, you can either contact us at 1300 008 292 or access your account online. view_list View your statement. You can load travel points onto your smartcard at any Rea Vaya station. Mr. Speaker, the City provides safe and reliable public transport through the Rea Vaya BRT system and Metrobus. You can download the form by clicking on one of the following links: Then fill and save the document (Word), or print out the document and fill it in (Word or PDF). A Re Yeng has introduced the new and improved Connector card that is easy and convenient to use. If you feel you’ve been charged the wrong fare, wrongly penalised, or penalised as a result of system problems, we encourage you to lodge an appeal by completing and submitting a penalty appeal form. For more information, please contact Benny Makgoga, Director: Service Promotions on 011 870 4612 or 071 381 2819 or Corrine Lekhoane, Deputy Director on … I read on the packaging of the card that I can be able to check my balance at any absa ATM! A lot of Rea Vaya’s struggles are down to Johannesburg’s continued spatial inequality. The Connector card works like a debit card; you are able to load money (e-money) onto the card to make low-value purchases (maximum R200 per transaction) at retail outlets. Now you're safely on the platform; check-out the electronic displays for train arrival times. 5. Box 9.8 Example: Rea Vaya Fig. Question: Can I check the balance beforehand on my Gautrain Gold Card without physically putting it in the machine in the Station?Is there maybe a facility on-line where one puts the Card number in and it gives your balance? Rea Vaya Bus transit. What’S The Minimum Balance Needed To Travel? The City of Joburg introduced a new ticket purchasing and points system for Rea Vaya bus commuters that kicked in on Sunday. For efficient transport, tourists can opt for the Rea Vaya bus service that has a circular route through the city and is useful to explore the City Center at a reasonable cost. Then Either: Drop the form in any of the station suggestion boxes. Powered by Tutuka. The Rea Vaya BRT in Johannesburg, South Africa, made special efforts to reach out to the riding public in general and the disabled community in particular to ensure their support in the face of opposition from the taxi and minibus unions. CHECK TRAIN TIMES The Gautrain operates at Peak and Off-Peak periods seven days a week, with two peak period timeslots. Powered by Tutuka. You need at least R14.10, which covers the fare for the longest trip on the Rea Vaya routes. ... A commuter walks through a sanitization tunnel at the Rea-Vaya … Check your balance. one had to equip himself with knowledge and had to master communication skills. You need at least R15, which covers the fare for the longest trip on the Pio.Trans routes. It’s important to ensure that there is sufficient points on your smartcard to travel. As of 1 July 2018, the fares are as follows: People travelling during off-peak hours – between 8:31 am and 2:59 pm on Mondays to Fridays, and any time on Saturdays, Sundays and public holidays – will be charged 10% less. Rea Vaya calton center customer service center is the worst ever in this world, consultants are very very rude, they don't have manners. ... Can I check the balance beforehand on my Gautrain Gold Card without physically putting it in the machine in the Station?Is there maybe a facility on-line where one puts the Card number in and it gives your balance? Rea Vaya Bus transit. Easily track what, when and where you buy at anytime, anywhere. Using an SMS service - If your UAN is activated, you can send an SMS to 7738299899 for EPF balance check. In this case, a penalty fee of R15.00 – equivalent to the fare for a trip of over 35km – will be deducted from your smartcard the next time you tap into the system. Write CSS OR LESS and hit save. If your smart card is lost or stolen or damaged, you can buy a replacement card for R30. # Tapping_in_at_a_Rea_Vaya_Station # Buying_your_smartcard. Types of EPF Forms . The oversight tour forms part of October Transport Month activities as well as part of the mayor’s monitoring and evaluation responsibilities. AReYeng Bus Service Fares. What’s the minimum balance needed to travel? Terms and Conditions. Where images and material are supplied by rights holders outside of htxt.media, original publishing licences are indicated and unaffected. It’s important to ensure that there is sufficient points  on your smartcard to travel. For damaged cards, you can arrange with the staff at one of Rea Vaya’s customer care centres to have the points left on your old card transferred to your new one. We publish original content daily and welcome your feedback. THE REA VAYA FACTOR. Figure 2: Comparison of Rea Vaya fares 2019/20 (Rea Vaya vs other BRT systems) Based on the above, it is therefore proposed that the Rea Vaya tariffs for the 2019/20 financial year increase by 7% as it will strive to achieve an optimum balance between Our fares are worked out according to distance travelled, with the amount charged per kilometre decreasing as the length of your trip increases. Do you feel you’ve been wrongly charged or penalised? Register to get notified by SMS when your card is used. To arrange for the money transfer, you should take your new card, your old card if you still have it, as well as your ID book/card to one of Rea Vaya’s customer care centres, which are located at the following stations: Know your smartcard number and expiry date. Balance transfers, where charges or penalties are found to be incorrect, take up to 30 days to be effected. But in the wake of apartheid’s forced removals, the city developed relentlessly in favour of … But my card cannot be checked at this station — the computers are offline. This is where you can enquire about the Rea Vaya Buses and services. CTRL + SPACE for auto-complete. You can purchase a smartcard from any of the following stations: Orlando Stadium, Diepkloof, UJ Kingsway, Park Station, Johannesburg Art Gallery, and Carlton Centre. It is a City project aimed at providing better public transport, reducing congestion on public roads, improving the environment and creating jobs. But in the wake of apartheid’s forced removals, the city developed relentlessly in favour of … Rea Vaya translates as 'we are going', which is exactly what you'll be doing when you hop on the new world class rapid transit system aimed at combating congestion and providing a better service of public transport in Johannesburg. The faster we’re able to trace your details on the smart card database, the sooner we’ll be able to transfer your money. To check your usage login to your account and go to My Account with your account number and password. Enquiries. To this end, it will help if you can provide the number of your old smartcard. Balance of Power; Subscribe. Check your balance. Our guides and drivers are knowledgeable and friendly providing you with good service. “There will be no longer any need to indicate entry and exit points to get discounted fares. event_available Notification. Trams and trolley-buses once made up a semblance of a public transport system in the city. When new Rea Vaya fares are introduced on 1st July, you could earn up only to 12.5% bonus points in a single transaction. Trams and trolley-buses once made up a semblance of a public transport system in the city. CUSTOMER CARE. The Rea Vaya system will deduct the correct fare,” explained Member of the Mayoral Committee (MMC) for Transport, Christine Walters. You need at least R14.10, which covers the fare for the longest trip on the Rea Vaya routes. Make room for new memories with HUAWEI MOBILE CLOUD this holiday... Is HTTPS Secure Enough to Protect your Privacy? Citizens of most European and Common-wealth countries do not require a visa for entry into Botswana. It’s important to ensure that there is sufficient points on your smartcard to travel. If you feel you’ve been wrongly penalised, you can lodge an appeal at the Rea Vaya customer care centre. With a circular route through the city it is a particularly useful mode of transport for those who want to explore the City Centre without a car. Image courtesy of ITDP. If you do not tap in and tap out at the station gates or bus validators, the system will not be able to work out your correct fare based on the distance you have travelled. Single/double trip cards for occasional users who don’t want to own a smartcard, single and double trip cards are available for R15.00 (1 trip) and R30.00 (2 trips). Support. Know your smartcard number and expiry date : The total cost of the journey travelled will be deducted when fare corrections are processed. There are staff members, wearing Rea Vaya uniforms, standing by to assist you. What to do if your card is lost, stolen or damaged. Don't go too near the edge and do be aware of your personal belongings. Developed by KEMOSO. All you need to know about your passenger Smart Card: You can buy your smartcard for R30 from any of the following stations: Please note: Rea Vaya’s customer care centres DO NOT sell smartcards. Click to share on Twitter (Opens in new window), Click to share on Facebook (Opens in new window), Click to share on Reddit (Opens in new window), Click to share on Pocket (Opens in new window), Click to share on Pinterest (Opens in new window), Click to share on LinkedIn (Opens in new window), Click to share on Tumblr (Opens in new window), Click to share on Telegram (Opens in new window), Click to share on WhatsApp (Opens in new window), Seven smaller South African airports to be re-opened as of 1st July, Public transport during level 4 – operating times, restrictions and precautions, UPDATED: Minister of Transport confirms Uber, Bolt will be shut down for some during lockdown, AARTO Amendment Bill finally signed six years after initial development, City of Ekurhuleni launches smart cards for Harambee bus service, Bolt for Business is now available in South Africa. Know more about how the new Rea Vaya points system works. ^CL — Rea Vaya Bus Transit (@ReaVayaBus) May 15, 2018. FARES. Easily track what, when and where you buy at anytime, anywhere. Ria, part of Euronet Worldwide, lets you send money online, via mobile app and in person to over 150 countries. If you lose your card, you won’t be not refunded for the points loaded onto it, but you’ll have to purchase a new card and load new points. Check the validator display to see what your remaining balance is. The expiry date is the month-year combination (for example, 03/19) under “valid thru”, also on the front of the card. Useful Rea Vaya routes: C-3 The circular City Centre C–3 route stops at most major tourist sites as well as Park Station.Stops include Constitution Hill, Johannesburg Art Gallery, the Fashion District, the Carlton Centre (visit the 50th floor viewing deck for amazing city views), Library Gardens, Chancellor House, Newtown Junction (Mary Fitzgerald Square) and Wits Art Museum in Braamfontein. Know your smartcard number and expiry date : Marketing Field Agent for Rea Vaya (Former Employee) - Johannesburg, Gauteng - 19 September 2018 We were required to meet our daily targets and to go an extra mile. rea vaya complaints ria via bus rea vaya customer care rea vaya complaints contact details check rea vaya card balance online ria via rea vaya c3 route. Resources FAQ's Contact us. Hand in the form at a Rea Vaya customer care centre; or. Check the validator display to view your remaining balance . Terms and conditions of the Rea Vaya smartcard Rea Vaya website, www.reavaya.org.za, Facebook/ReaVayabusTransit and @ReaVayaBus on Twitter are also available for use. You should probably check your inbox now for the confirmation mail. The City of Johannesburg’s new Rea Vaya bus system route has been operational since October 2013. After getting off at Orlando Police Station station from a Rea Vaya bus I had boarded at the Auckland Park Kingsway station, I attempted to get the employee at the station to load my card with R 30 as the system was offline at the previous station. With regard to Transport – the department receives an operating budget of R1.9 billion for the 2019/20 financial year and the three-year capital budget allocation of R3.1 billion. To suggest a story click here or to make an advertising enquiry click here. But nowhere it is ever written that the balance I am getting from the ATM does not correspond with the 1 from your bus stations. GoMetro launches traffic info product which streams updates to your TV. Users are encouraged to register their Gautrain Cards on the website or at any Gautrain station Ticket Office. Find information you need on replacing a lost card. A number of Rea Vaya stations have been kitted out with self-service vending machines where you can load your points using your debit or credit card (no cash), if you’d rather not go to the cashier booth. If you feel you’ve been charged the wrong fare, unfairly penalised, or penalised as a result of system problems, we encourage you to lodge an appeal by completing and submitting a penalty appeal form at the Pio.Trans customer care centre. If your smartcard was lost or stolen, or the chip on the card cannot be read, you must be able to prove your identity and your entitlement to the remaining money. “On entry, a fare of R5.20 (5.2 points) is deducted (the minimum fare), with the balance of the fare deducted on exit, which is dependent on distance travelled [sort of how the Gautrain works],” she added. Control centre ( CC C ) to enhance security and provide real-time information to passengers a Creative Commons 4.0. 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